Privacy Policy

Tanners Cardiff care about your privacy and we want you to be confident in the way we use your personal information . The fact the law is changing on the 25th May 2018 (“GDPR”) only builds on what we already do today.Which is to give your personal information the respect and security it deserves.

The changes in the law do not alter what we use your personal information for , but make it easier for you to find out how we use and protect your information.

Your personal information is important to us and we protect it as if it was our own . We have adopted strict controls to ensure that your data is properly protected.

Please read our full  Privacy Statement which is available on our website at www.tannerscardiff.com as it applies to the product and services we provide you ( such as vehicle servicing , maintenance and repair . Vehicle parts and vehicle sales through the  DealershipFranchises –SsangYong (SsangYong GB Limited) and Isuzu Pick Up (International Motors Limited).

Should you require any further information please contact TannersCardiff Data Processor  on 02920 225580 or at n.davies@tannerscardiff.com.

Privacy Statement

Tanner Electrics Limited (Company Number 0783100) of Whittle Road, Cardiff, CF11 8AT. ("we","us","our" complies with the applicable data protection law - Data Protection Act 1998 (the "DPA"), the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"), the Privacy and Electronic Communications (EC Directive) Regulations 2003, or similar legislation as implemented under English and Welsh law.
 
For the purposes of the DPA and GDPR, where relevant, we are the data controller.
 
Please read the following policy to understand how we may use the personal data you provide or which we collect about you.
 
This policy may vary from time to time so please check it regularly.
 
This policy does not apply to websites operated by our dealers.
 
THE PERSONAL DATA WE COLLECT
We may collect the following personal data about you:
 
Personal data you provide if you contact us via our website (including but not limited to when you
register for a test drive, sign up for our newsletter or brochure, to enquire about finance options, to
request details about a new or used vehicle, send us an accessories wish list or contact customer
services.
 
Personal data you provide if you contact us by email, telephone, social media or any other means to
enquire about our products or services or for any other purpose;
 
Personal data you provide when you apply for a job advertised by us or submit a speculative job
application and/or your CV;
 
Personal data gathered using cookies;
 
Personal data you provide if you have your vehicle serviced or repaired.
 
Personal data you provide if you enter into a promotion we are running;
 
Details of your visits to our website including but not limited to traffic data, location data, weblogs
and other communication data;
 
Information about your computer including where available your IP address, operating system and
browser type, for system administration and to report aggregate information to our advertisers. This
is statistical data about our users’ browsing actions and patterns, and does not identify any
individual.
 
HOW WE USE PERSONAL DATA COLLECTED
We may use and process the personal data you provide for the purposes outlined below as well as
for any purposes specified at the time of collection:
 
To send you information you have requested such as our newsletter or a brochure;
 
To deal with your enquiries;
 
To contact you by telephone, SMS, post and/or email about the other offers, products, promotions,
developments or services which we think may be of interest to you. We will send you this
information only with your consent to do so. You have the right to withdraw your consent at any
time by using the unsubscribe links presented or by contacting Tanners Customer Service.
 
To pass on to SsangYong Cardiff dealer so that such dealer can contact you for marketing purposes.
Please make it clear when you provide personal data to us, should you not wish to receive such
information;
 
To pass your name and email contact details to our online review team who may contact you to
request your independent feedback and to process results as described www.tannerscardiff.com .
These invitations will be sent to you only with your consent to do so. You have the right to withdraw
your consent at any time using the unsubscribe links presented or by contacting Tanners Customer
Service.
 
Where you have submitted a job application we may for a reasonable period keep your details on
file for future reference should a suitable position subsequently become available and we may send
you information about job opportunities;
 
To develop, deliver and improve our products or services;
 
To help us develop our websites www.tannerscardiff.com to be more useful to you;
 
For website user processing research or analysis including to collect statistics, responses to any
surveys and questionnaires, traffic patterns and related site information. We aggregate this data and
it does not identify any website users;
 
For internal purposes for research, analysis, testing, monitoring, customer communication, risk
management and administrative purposes; and/or
 
To send you important notices such as communications about changes to our terms and conditions
and policies.

DISCLOSURE OF YOUR PERSONAL DATA

We will not share personal data which you provide to us with any third party except as follows:
We may disclose the personal data to our manufacturers and other selected third party business
partners to fulfil an order for products or services or respond to an enquiry.
 
We may disclose the personal data to third party data processers who may process data on our
behalf to enable us to carry out our usual business practices.
 
In addition to the above, we may disclose your personal data to third parties in the following
circumstances:
 
To comply with the law or legal process;
 
To assist in the investigation of suspected illegal or wrongful activity, this includes exchanging
information with other companies and organisations for the purposes of fraud protection and credit
risk reduction;
 
To protect and defend our rights or property;
 
To deal with any misuse of our website;
 
To sell, make ready for sale or dispose of our business in whole or in part including to any potential
buyer or their advisers;
 
In order to enforce or apply our terms of use, terms and conditions of supply and other agreements
with third parties.
 
YOUR RIGHTS
When you use this website and provide us with your personal data you are agreeing that we may
use your personal data for the purposes set out in this policy.
 
You have the right to:

Request that we stop sending you marketing information;

Apply for a copy of the data we hold about you (for which we can charge an administration fee
which is currently £10); and
 
Request that we correct or remove any personal data which we hold about you which you believe is
inaccurate or out of date.
 
You can exercise this right by contacting us here.

TRANSFERING PERSONAL DATA OVERSEAS

The personal data we collect from you is currently held within the European Economic Area (“EEA”).
It is possible that in the future such personal data may be transferred, stored and/or processed
outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this
transfer, storing and/or processing. You should be aware that countries outside the EEA may not
offer the same level of data protection as the United Kingdom however; we will take steps to ensure
that your data is treated securely and in accordance with the DPA.
 
LINKS TO OTHER WEBSITES
This policy only applies to this website. If you link to another website from here, you should
remember to read and understand that website’s privacy policy as well. We are not responsible for
any use of your personal data that is made by other websites.

HOW USERS CAN CONTACT US

If you have any questions about this policy, please contact us via:
Tanners Limited
Whittle Road
Cardiff
CF11 8AT
Tel: 02920 225580
Email: n.davies@tannerscardiff.com